A new study from enhanced TV agency Terravolt suggests that users are unhappy with the performance of Disney’s streaming service Disney+ on Samsung’s TVs with the Tizen operating system.
Among the issues reported are long loading times for preview images, jerky scrolling, and an un-intuitive keyboard which can over-complicated the log-in process.
The problems do appear to be isolated to the Tizen powered Samsung Smart TVs, although it is unclear whether the problems are caused by the TVs, or the Disney+ app itself.