Following the Freeview re-tune event on 12th August (2020), as part of the clearance of frequencies for 5G mobile networks, the BBC is reporting that some viewers have hit difficulties.
Despite re-tuning, some viewers have been unable to restore all channels. The exact number of viewers affected is not available, but has been described as ‘many’. The areas and channels affected are also unknown.
Freeview, who oversee the terrestrial TV network in the UK, has said that anybody experiencing issues should contact them. The problem causing the issues is unknown.