Viewers of Channel 4 and Channel 5 are continuing to face disruption caused by an incident at transmission provider Red Bee Media. Some BT Sport channels are also affected, as is the BBC.
Red Media Media provide playout facilities, forming part of the infrastructure that enables the channels to broadcast. An incident has caused damage to the servers which enable this.
The BBC were able to switch seamlessly to a backup service, allowing all TV channels to continue broadcasts as or close to normal. Channel 5 has also returned to air, with a black and white triangle logo in the right hand corner of the screen indicating the channel is using back up facilities.
Channel 4 and it’s sister channels (including the Box Plus Network) is experiencing the most disruption. The disruption varies from platform to platform, but E4 +1 is currently off-air on Freeview, and most Box Plus Network channels are simulcasting either The Box or Kiss. Online live streams are off-air, and viewers are reporting problems with sound and picture quality.
It is unclear what the exact cause of the disruption is, or when problems will be resolved.